Term & Conditions
A terms and conditions agreement outlines the rules, expectations, and guidelines you expect people to follow when accessing your website or mobile app and informs them about what they can expect from you.
Whether you call it a terms of use, terms of service, or terms and conditions, this powerhouse document helps maintain control over your site as long as your guidelines fall within applicable laws.
Here are a few examples of what you can include in yours:
- Establish and clarify your intellectual property rights
- Limit your liabilities
- Outline your dispute resolution options
- Disclose your governing laws
- Establish payment terms
- Include shipping policy and return and refund details
- Inform users about your privacy policy
- Outline acceptable uses, prohibited behaviors, and their consequences
It answers several common customer service questions and provides clear protocols if users try to take advantage of your operations.
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